Last Updated: June 29, 2025
Effective Date: June 29, 2025

Welcome to Noor Chemist (“we,” “us,” or “our”). These Terms govern your use of https://noorchemist.pk and all transactions herein. By accessing our site or purchasing products, you agree to comply with these Terms.

1. Eligibility

  • You must be 18+ years old and possess legal capacity to purchase pharmaceutical products.
  • Prescription-based items require a valid prescription from a licensed healthcare provider.

2. Account Registration

  • Provide accurate, current information during sign-up.
  • Safeguard your password; you are responsible for all account activities.

3. Product Information

  • Compounded preparations are made per order under AJ&K Drug License 501/DHO/2020.
  • Freshness Guarantee: Products are dispensed in weekly/monthly batches.
  • Descriptions/photos are for reference; actual packaging may vary.

4. Orders & Payment

  • Orders are binding once payment is confirmed.
  • We accept:
    • Credit/Debit Cards (SSL-encrypted)
    • JazzCash/Easypaisa
    • Bank Transfer
  • Prices are in PKR and subject to change without notice.

5. Shipping

  • Domestic: Via Leopards/TCS Courier (Rs. 250–330).
  • International: Contact us first for rates.
  • Delivery times are estimates; we are not liable for customs/transit delays.

6. Returns & Refunds

  • Strictly for damaged/leaked products within 7 days of delivery.
  • Non-returnable: Prescription items, opened seals, or expired products.
  • Full policy: Returns & Refund Policy.

7. Intellectual Property

  • All website content (logos, text, images) is owned by Noor Chemist.
  • Unauthorized use is prohibited.

8. Limitations of Liability

  • Products must be used as directed. Consult a healthcare provider for medical advice.
  • We are not liable for:
    • Misuse of compounded preparations.
    • Allergic reactions (patch test recommended).
    • Indirect damages (e.g., lost profits).

9. Privacy

10. Termination

  • We may suspend/terminate accounts for:
    • Violating these Terms.
    • Fraudulent activity.
    • Regulatory non-compliance.

11. Governing Law

  • These Terms are governed by AJ&K/Pakistan laws.
  • Disputes will be resolved in Mirpur courts.

12. Changes to Terms

  • Updates will be posted here with a new “Last Updated” date.
  • Continued site use implies acceptance.

13. Contact

Noor Chemist

By using our site, you acknowledge reading and agreeing to these Terms.